Australia e-Visa requires 02 types of e-visa fees: the government fee and the service fee. The government fee is the money that you pay directly to the Australian government and is non-refundable. The service fee is spent to receive the support including document preparation, procedure consultation, and boosting your visa success rate.
If you want to make a refund request, you can cancel your visa application by sending an email to
[email protected] for an evaluation. However, the government fee is not refundable regardless of the result; any changes will be counted as a new application, and you must pay another amount of fee to cover the visa procedure.
The service fee