FAQs

The Passenger Movement Charge (PMC) is a fee imposed by the Department of Home Affairs (the Department) on travelers departing from Australia. The PMC was implemented in July 1995 to replace the Departure Tax and is set at AUD 70 per departing passenger. This fee is mandatory regardless of whether the travelers will return to the country or not. When a ticket is sold to a passenger, PMC is collected and sent to the Department by the carrier (airline, shipping company, and air charter operator).  On the other hand, small itinerant aircraft and vessels must manually collect the PMC. For every journey, an Australian Border Force Officer will personally collect AUD 70 from every passenger

When you apply for an Australian e-visa on the Australian Immigration Services website, you do not need to indicate your criminal conviction in your application form. However, it's advisable to note for us so that we can support you better. Australia's immigration laws may require full disclosure of any criminal history as part of the visa application process. The Australian Department of Home Affairs assesses each application to determine the applicant's character and potential risk to the community. Failing to disclose a criminal conviction can result in serious consequences, including the refusal of the visa application or deportation if the non-disclosure is discovered after entry. Ev

Within the first five hours of submitting your application, you have the option to withdraw it. During this period, you're entitled to a full refund of all fees, including both the government fee and our service fee. This means you can confidently apply for your visa knowing that you have a brief window to reconsider if needed, without financial consequences.

If you're encountering difficulties with your account on our Australia Immigration Services website, for immediate assistance, select "Contact Us". This should lead you to a page where you can either fill out a support form or find contact information for technical assistance. Our support team is ready to address your request. 

It is crucial to make sure your visa is linked to your new passport in order to prevent any problems at the border or with Australian officials. This process is frequently called "visa label transfer". Even though Australia has a label-free visa system—that is, visas are electronically recorded and associated with your passport number—it is still necessary to keep your passport information up to date with the Department of Home Affairs. However, physically transferring the visa label is not necessary.

Having an electronic visa printout serves as sufficient proof of your visa status in Australia. Australia operates a largely electronic visa system, where visa information is stored digitally and linked to your passport number rather than being physically stamped in your passport. Upon approval of your visa application, you will receive a notification via email, which includes an electronic visa grant notice that you can print out. This electronic visa printout contains crucial information such as your visa grant number, visa conditions, and other pertinent details. It serves as an official document demonstrating your authorization to enter Australia. When traveling to Australia, presenti

If your passport has run out of blank visa pages but still contains empty pages for endorsements or amendments, your ability to apply for a visa may be affected. Here's what you need to consider: Visa Page Requirement: Most countries require at least one or two blank visa pages in your passport for the visa stamp. These pages are specifically designed to accommodate visas and entry/exit stamps, which cannot typically be placed on endorsement pages. Without the necessary visa pages, many embassies and consulates will not issue a visa. Renew or Replace Your Passport: If your passport lacks blank visa pages, the most straightforward solution is to apply for a renewal or replace

If your visa application has been denied, it can be a disheartening experience, but it doesn't necessarily mark the end of your journey. However, visa applications denial can be depending on the specific requirements and criteria of the country you are applying to. Some common reasons for visa denials include:  Incomplete or Incorrect Application: Failing to complete the application accurately or leaving out necessary information can lead to a denial. This includes missing documents, incorrect details, or inconsistencies in your application. Insufficient Financial Means: Many countries require proof that you have sufficient funds to support yourself during your stay. If you

Yes, registered migration agents and visa processing businesses may help you with your visa application to Australia. These individuals are experts and knowledgeable about immigration rules and regulations, and they can offer crucial advice and help during your application process. They can assist you in understanding the visa requirements, examine your application for correctness and completeness, advise you on supporting papers, and communicate with the appropriate authorities on your behalf. When looking for a migration agent or visa processing service, be sure they are registered with the Office of the Migration Agents Registration Authority (MARA) in Australia. A Code of Conduct governs registered agents, and they must adhere to specific professional standards as well as legal requirements. Before hiring an agent, it's wise to study their experience, reputation, and costs. Consider getting suggestions from reputable sources or reading reviews and comments from former customers. Before enlisting their help, discuss the extent of their services, prices, and any contractual commitments.

While most eTAs are provided in minutes, others may take several days to process. In such circumstances, further information is required before the application is authorized. If you apply for an Australia ETA via the Australian Immigration Service, we will contact you via email to discuss the following stages. Check the junk/spam folder at the email address you submitted on your eTA application form. Some spam filters may prevent automated emails from reaching you. Australian Immigration Service emails may seek further information or papers, as well as an in-person interview at the local immigration office. If you haven't received an email confirmation with an application number within 72 hours after applying, please contact us as soon as possible. To do so, you will have to: Enter some essential personal information at "Check Status" Provide as much information as possible about the difficulty you encountered. It might take us several hours to respond to your query.